Ways to Work Privacy Notice

Who is the Data Controller for the information I provide?

St Helens Borough Council
Liverpool City Region Combined Authority

Why we collect your data

We are funded by the UK Shared Prosperity Fund (UKSPF) through Liverpool City Region to deliver our services to you.

We need to collect and use data about you to provide an information, advice, and guidance service to assist you closer to, or into the labour market.

We work closely with local, regional, and national employers and training organisations to source employment and skills opportunities that we can support you towards accessing and we work alongside other directorates and teams within the local authority to enhance our services to you - we may need to share your relevant personal information with some of those named to do so.

Generally, we collect and use personal information in instances where:

You (or your legal representative) have given consent
It is necessary to perform our statutory or contractual duties
It is required by law
It is necessary for employment purposes.

We may also need to use information about you to:

Deliver services and support to you
Manage those services we provide to you
Share the results of our services to the public bodies that fund us
Train and manage the employment of our workers who deliver those services
Help investigate any worries or complaints you have about your services
Keep track of spending on services
Check the quality of services
Help with research and planning of new services.

What is the legal basis for collecting and processing this data?

We will collect and process your information where there is a contractual obligation or a legal basis for doing so. Your information is being used by St Helens Borough Council and the Liverpool City Region Combined Authority to administer the UKSPF Ways to Work programme, and we can do this as part of our public task under the LCRCA devolution agreement.

All information collected, processed and stored will be done so in line with requirements of the GDPR / Data Protection Act 2018

The information we may collect

Where we can, we'll only collect and use personal information if we need it to deliver a service or meet a requirement. This can include:

Name
Address
Date of birth
Contact number
National Insurance number
Gender
Ethnicity
Benefits information
Employment status
Qualifications (including driving licence)
Housing status
Household status and data
Eligibility to work
Disability and health information
Information about under-represented groups
Start and leave dates on our programme
Your status on leaving.

Do I have to provide this information, and what will happen if I don't?

You do not have to provide this information, but we may not then be able to provide specific services to you as a result.

Who will your information be shared with?

When you agree to St Helens Ways to Work providing our services to you, we will only share information that is relevant to the contracts and services we are delivering. For example, if we are funded by a specific UK Government Department to deliver a contract, we are obliged to share relevant data we collect with the data controller for that contract. We will only ever share what is required as part of that contract - this will be explained to you before you agree to us providing you with services and only when you provide consent beforehand.

During the existing funding period for the LCRCA W2W programme, we may share your data with the following:

Liverpool City Region Combined Authority
Other local authorities and directorates within St Helens Borough Council
Local housing associations of which you are a tenant
Potential employers and training organisations.

How long will you keep this information for?

Your information will only be kept for a specific amount of time after which it will be securely destroyed. The timeframe for holding data is different depending on the purpose for which the information was collected and processed

You can request more information on contractual retention periods relevant to you at any time.

How will my information be stored?

Your information will be stored electronically and in paper records.

We'll do what we can to make sure we hold records about you (on paper and electronically) in a secure way, and we'll only make them available to those who have a right to see them. Examples of our security include:

Encryption, meaning that information is hidden so that it cannot be read without special knowledge (such as a password). This is done with a secret code or what's called a 'cypher'. The hidden information is said to then be encrypted
Controlling access to systems and networks allows us to stop people who are not allowed to view your personal information from getting access to it
Training for our staff allows us to make them aware of how to handle information and how and when to report when something goes wrong
Regular testing of our technology and ways of working including keeping up to date on the latest security updates (commonly called patches).

Source of the data if we are recipient and hold it for others

Not applicable for St Helens Ways to Work.

Will this information be used to take automated decisions about me?

What rights do I have in relation to my data?

You have the right to request access to information about you that we hold. To make a request for your personal information, contact our Data Protection Officer, whose details are below.

You also have the right to:

Object to processing of personal data that is likely to cause or is causing, damage or distress
Prevent processing for the purpose of direct marketing
Object to decisions being taken by automated means
Have inaccurate data rectified
In certain circumstances, have personal data blocked, erased or destroyed;

Will my data be transferred abroad?

Where can I get advice?

Further Advice is available by emailing:dataprotection@sthelens.gov.uk

If you have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance.

Alternatively, if you are not satisfied with the resolution of your complaint then you have the right to complain to the Information Commissioner's Office:

Tel: 0303 123 1113
Online: https://ico.org.uk
Post: Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF