Using your entitlements

The 15 hours entitlement is for a total of 570 hours, which works out as 15 hours a week over 38 weeks of the year. However, your provider may agree to 'stretch' your entitlement by using fewer hours over more than 38 weeks per year. It is not possible to 'condense' your hours and use more than 15 hours in a week, but you don't have to use your full entitlement if you don't want to.