Where the tenant is in rent arrears
If your tenant is currently the equivalent of eight weeks or more in arrears with their rent, or you are concerned about continual missed payments, you can ask us to consider making direct payment to you.
We will need to see evidence, by way of a rent account statement, showing of the amount of rent charged, any pattern of missed payments and the current level of rent arrears outstanding.
Please complete the rent arrears referral form.
Last modified on 30 November 2021