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Insurance fraud

Insurance fraud against the council can include:

  • bogus claims to the council;
  • serial claimants across a number of authorities;
  • exaggerated claims by adding extra items to a genuine claim;
  • organised crash for cash or slips, trips and falls frauds.

For every penny that is defrauded from the council and the taxpayer, reduces the level of available resources the council has and therefore the level of services that the council can provide.

How to report your suspicions of insurance fraud

Fraud Hotline - 0800 953 0217

Suspected frauds committed against insurance companies should be reported to the relevant insurance company and not the council.

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Last modified on 12 September 2024