Private hire operators

In order to renew your private hire operator's licence, you will need to complete online renewal application form and upload the following documentation as PDFs at the end of the process:

• A basic disclosure from the GOV.UK website for each applicant that does not hold a hackney carriage/private hire driver's licence with us (no older than 1 calendar month). If the applicant is a company or a partnership, a standard DBS certificate (no older than 1 calendar month) must be provided for each partner or director.
• A list of all drivers and vehicles that operate under your licence.
• HMRC tax check code (from 4 April 2022).

Please note: before you can begin the application process you will be asked for a licence reference number. This number will be 13-15 digits in length and a mixture of numbers and letters. Your licence reference number can be found in the bottom right-hand side of your operator licence paperwork. Your reference number will be different for each licence you hold (for example, you cannot use your vehicle reference number to renew your operator's licence) and it will change every time a licence is renewed so it is important that you retain your current information and licences for future use. 

If you're having issues with locating your licence reference number, please email us.

If you have more than one proprietor named on your operator's licence, the online renewal form will only display the details of one of the proprietors. For each proprietor whose details the online renewal form does not display, they will need to complete the 'applicants page' from the paper renewal private hire operator application form and upload this at the end of the online renewal application form.

Please ensure that you check your application and supporting documents before you submit it, as any incorrect submissions will result in the application being rejected and a new application will then have to be submitted.

Once we have received your application and have checked it, we will contact you to make payment for your application.