Order a bin & recycling containers / book a bin repair
People living in St Helens Borough can order bins, recycling bags, boxes and food caddies or request repairs or pick-ups of damaged or unwanted bins.
Recycling containers are free of charge; however, please note there is a charge of £28 for new or replacement brown or green bins.
All containers and bins must be presented at your collection point from 6.30am on your designated day.
Recycling containers, brown bin, green bin and bin repairs
There are two ways you can place your order for all your items and request a bin repair, you can click the link, or ring our Contact Centre on 01744 676789.
You can order your brown bin via the link or through the Contact Centre on 01744 676789; you will get a date for delivery. While waiting for a delivery of a brown bin, please ensure any rubbish is securely tied in a bin bag with a label attached to say you are awaiting delivery of your bin. Each household/property is only entitled to one brown bin as per policy. We maybe able to provide you with an additional bin if you meet our criteria please request this below.
Did you know... we spend over £25,000 every year on replacing brown bins that have gone missing or have been burnt. Taking your bin back to your property as soon as possible after collection can help prevent it from being stolen or vandalised.
Garden waste service
This is a seasonal collection every year. This year's subscription is between Monday 28 February 2022 and Friday 2 December 2023.
Green bins can be purchased, again via the above link or through the Contact Centre on 01744 676789; you will get a date for your delivery. You will need to subscribe to the service for the bin to be emptied - this year's cost is £39 per bin for collections.
Food caddy bags
To obtain replacement food caddy bags, please tie a food bag to the handle of the kerbside caddy before putting it out for collection and the crew will leave a roll of bags. Our crews can sometimes run out of bags when they are out on their rounds, this is because there is only a small amount of storage space for them on the vehicle.
As an alternative, you can use your own liner or bag, or pick some up from Wesley House Reception, Corporation Street, Monday to Friday 10am-2pm.
You can also check what goes in what bin, which will give you information to make sure you put the correct items in your containers. Sometimes the wrong thing ends up in the incorrect container; this will contaminate it, and can result in your recycling not being taken on your collection day.